How to succeed with Self-Checkout
Self-checkout has huge potential. It can improve customer experience, increase your store’s flexibility, save costs and utilise your staff better by getting them in closer interaction with your customers.
A successful implementation of self-checkout requires a holistic view of your store and not least good understanding of your customers and their needs.
Success can’t be reduced to one single factor, but rather depends on each part of the project. Some suppliers try to simplify this, where the project is reduced to only focus on the installation of equipment.